Contact Us

For Canadian customers only. At L’Oreal, we care about your privacy. If you have questions or concerns about how we use your information, you may review our privacy policy here. Non Canadian -consumers outside should visit the country website serving their region.

For questions about your order, please contact a Kérastase Customer Representative Mon-Fri 9:00 AM to 5:00 PM EST at 1-866-537-2782.

Email customer service 24/7 using the form below and we will reply to your email within 48 hours.

If you are looking for a Kerastase Consultant Salon, please use our Salon Locator to find a salon near you.

If you have other thoughts, concerns, comments or suggestions, please feel free to share them by filling out the form below.