Customer Service

Contact Us

For questions about your order, please contact a Kérastase Customer Representative Mon-Fri 9:00 AM to 5:00 PM EST at 1-866-537-2782.

Email customer service 24/7 using the form below and we will reply to your email within 48 hours.

If you are looking for a Kerastase Consultant Salon, please use our Salon Locator to find a salon near you.

If you have other thoughts, concerns, comments or suggestions, please feel free to share them by filling out the form below.

You have characters left out of limit.

Ordering

Returns

Shipping

Account