What is your exchange and return policy?

If you are unsatisfied with a product, please contact our customer service at 1-866-537-2782 (Monday to Friday 9:00 am to 5:00 pm Eastern Time) and you may return it within 30 days of purchase with your original receipt. We recommend that you return all products unopened and in the same condition in which they were delivered via Canada Post Shipping and handling are not included in refunds.

We are not held responsible for packages delivered to a wrong address which was provided by a customer during the checkout process. It is the customer's responsibility to provide the correct shipping details. Once an order is processed, we are unable to modify any details such as shipping information. Assuming that the item(s) returns to us, a refund will be processed.